Frequently Asked Questions
About GNM
Who is GnM Apparel n More?
The original founders of G&M are Goody and Mario. Goody had decades of fabric and apparel experience. Mario was a top stylist in LA. Now, after 20 years Goody is still the fabric supplier and G&M has become GnM Apparel n More.
We are a family business that prides itself on the highest level of materials, workmanship and experience which then allows you as a salon/stylist to give your client the finest salon apparel and customer experience.
Why is GnM Apparel n More better than competitors?
GnM prides itself on using the highest grade fabrics and manufacturing process so your salonwear will reflect the level of care you give to your client. This has allowed our apparel to last much longer that other brands. GnM stands by its quality and knows that we want to be your long time apparel partner.
Where is GnM Apparel n More located/headquarters?
GnM was started in LA and has since relocated to Gilbert, Arizona. This includes the embroidery, warehouse, shipping and corporate offices.
Orders & Purchasing
Where can I purchase GnM Apparel n More apparel?
Head on over here https://gnmsalonapparel.com/collections/shop-all
I'd like to get a quote first.
To ensure you get the correct quotation for customizing your salon apparel, please fill out the form here.
One of our sales experts will reach out to you to discuss your logo/design, thread colors, type of products and assist you in placing your order.
Product Details
Can I get blank apparel?
Yes! You are buying blank garments when you submit your order online. No custom embroidery or logo will be applied.
Is embroidery free / how does custom embroidery work?
Our apparel can be used without embroidery, what we call "blanks". Custom embroidery comes at a small cost but depends on how many garments you are ordering and the thread colors and design. This customization allows you to give your client an elevated experience plus can give your salon extra brand recognition on social media.
If I pay for a digitizing fee, do I need to pay it again for future orders?
It's a one-time fee for the same logo on all future orders.
If there is any change in logo, a digitizing fee will be charged since our designers will need to manually re-digitize your artwork.
Do you offer custom apparel?
Absolutely! If you are looking to order embroidered apparel with your logo on it, click this link here to start the process: https://gnmsalonapparel.com/pages/custom-orders
How can I choose the right size for me?
GNM APPAREL N MORE has created a universal sizing system that aims to provide a unique reference for all countries. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.
The Size Guide is conveniently available on the page of each product.
Fabric Guide
What is the GNM Fabric Guide?
Our Fabric Guide explains the different protection levels of our salon apparel so customers can choose what's right for their services:
Level 1 – Peachskin: Soft, breathable, everyday protection — perfect for haircuts, trims, and dry styling.
Level 2 – Silkarah: Versatile and durable, keeps clients dry during shampoo services and light chemical work.
Level 3 – Scape Cape: Maximum protection for heavy chemical services like bleach, toner, or vivid color applications, without sacrificing comfort.
Warranty, Quality & Customer Care
Do GNM products come with a warranty?
Yes! All GNM products are covered by a 1-year warranty against manufacturing defects, reflecting our commitment to quality craftsmanship. If you experience any issues or have concerns, simply reach out to our team at hello@gnmsalonapparel.com—we're here to make sure you're happy and taken care of.
What if I'm not satisfied with the Essentials Line?
We want you to be happy with your Essentials Line purchase! If it's not quite right, please reach out to us first. Once we confirm, we'll send a return label so you can easily send the item back. After we receive it, we'll process a refund for the amount paid, minus the original shipping fee.
My order is incomplete!
Oops—looks like something didn't make it into your package. So sorry about that! Shoot us a message at hello@gnmsalonapparel.com and we'll make it right.
I received a defective or damaged item!
Oh no, that's not what we like to hear. Let's fix it! Please reach out to hello@gnmsalonapparel.com and we'll take care of you.
I received the wrong items/order!
Yikes—something got mixed up. Email us at hello@gnmsalonapparel.com and we'll sort it out ASAP.
Shipping & Delivery
How long does an order take to arrive?
We aim to complete your order within 4-6 weeks, working on a first-come, first-served basis to ensure timely delivery for everyone.
How much is shipping?
It depends on where you're located — but here's the good news: we offer free shipping on all blank orders over $250!
Want the full breakdown? Check out our shipping guidelines.
Do you ship outside the US / internationally?
We sure do! International orders may have extra shipping costs, depending on your location.
For all the details (and fine print), take a peek at our shipping page.
How can I track my order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
Payment & Returns
Which payment methods do you accept?
Habitat accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
How to return my items?
We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package 'returned goods' to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.
Reviews & Social
Can you show me reviews from real GNM Salon Apparel customers?
800+ Verified Reviews. 100% Real Feedback. Read them here!
Loved your experience? Tag us in your socials or leave us a review here!
